Service HubIndustry-scoped marketplace operations
B2B service marketplace

Post a service request, find trusted providers, or run provider work from one workspace.

Clients can publish a request or search provider profiles and invite one directly. Providers can quote on requests, publish staffing jobs, create private clients and manage tasks, invoices and receipts.

Start with a service requestExplore industriesView pricing
B2B service marketplace

What Service Hub actually does

The platform helps clients find the right provider, then helps providers continue the work inside a private client workspace instead of scattered spreadsheets and messages.

01

Clients post or invite

Post a service request, compare responses, or search providers and send your request to one you like.

Start with a service request
02

Providers quote or post jobs

Respond to matching client requests, publish provider-to-provider jobs and keep staffing activity separate from client demand.

Register and start the workflow
03

Private clients and billing

Convert accepted requests or create clients manually, then manage tasks, invoices, receipts and delivery history.

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Operating loop

Two simple loops: client demand and provider operations

Clients find and approve providers. Providers then turn approved or manually created clients into real delivery work.

Register and start the workflow
1

Client posts a request

The client enters service type, location, timing, budget and contact details.

2

Client can also search

The client can browse same-industry providers and push the request to a chosen provider.

3

Provider quotes or applies

Providers quote on client requests and can publish their own staffing or subcontracting jobs.

4

Matched work becomes a client

Accepted demand, or a manually created client, becomes a private provider client record.

5

Tasks and billing finish it

Providers manage tasks, invoices, receipts and delivery history from that private client record.

Explore live industry pathways

Start with an industry page to understand current provider depth, staffing activity and service categories before you register.

Industry spotlight

Cleaning

Commercial, residential, strata and specialist cleaning services.

Service categories (7)
Commercial cleaningOffice cleaningStrata cleaningHospitality cleaning
Open industry page

Industry spotlight

Electrical

Electrical contracting, maintenance, testing and fault-finding services.

Service categories (3)
Switchboard upgradesTest and tagFault finding
Open industry page

Industry spotlight

Plumbing

Plumbing, drainage, hot water and gas fitting services.

Service categories (3)
Blocked drainsPipe repairsHot water systems
Open industry page

Choose the operating role that fits your business

These role pages explain how the platform works for demand-side organisations, established service businesses and independent professionals.

View role guides

Demand side

For clients

Register, publish service requests, search providers yourself and invite the provider you want to review your request.

Post structured service requests.Search provider profiles and invite a fit.Accept the provider response you prefer.
Open role guide

Supply side

For service businesses

Receive matching client requests, submit quotes, convert accepted work to private clients and run tasks, invoices and receipts.

Quote on matching client requests.Create private clients manually when needed.Publish provider-to-provider jobs for capacity.
Open role guide

Independent supply

For independent professionals

Show your profile, respond to client demand, apply for provider jobs and build repeat work relationships.

Keep a clear provider profile.Respond to client requests in your industry.Apply for provider jobs and repeat work.
Open role guide

Frequently asked questions

These answers explain how the public marketplace works before an organisation or independent professional creates an account.

Is Service Hub limited to one trade or service category?

No. Service Hub is designed as a multi-industry marketplace. Cleaning may be an early launch example, but the platform model, parameter system and industry boundaries are intended to support additional trades such as electrical, plumbing, maintenance and other service sectors over time.

Who should register as a client, and who should register as a service provider?

Organisations or individuals seeking work to be delivered should register on the client side. Businesses or independent professionals offering delivery capacity should register as service providers. This distinction helps keep requests, responses, staffing activity and visibility rules clear from the beginning.

Can both service businesses and independent professionals participate?

Yes. Service Hub is designed for both established service businesses and independent professionals. Each can participate within the same industry-specific marketplace, while still following role-appropriate workflows for requests, responses and staffing.

Can a client browse every service provider on the platform?

Not as a general directory by default. Clients primarily manage their own service requests and review the service providers who respond to those requests. This keeps access purposeful, protects industry-specific workflows and limits unnecessary data exposure.

What is the difference between a service request, a staffing job and a private client?

A service request is published by a client seeking a qualified organisation or professional to deliver work. A staffing job is published by a provider that needs extra people for its own delivery capacity. A private client is created inside the provider workspace after a relationship is accepted or manually recorded, so tasks, invoices and receipts can be managed away from the public marketplace.

Why does Service Hub separate industries instead of mixing all trades together?

Industry separation improves relevance, governance and user trust. It helps ensure that requests, provider discovery, staffing opportunities and future compliance rules remain specific to the trade that the account selected during registration.